A pharmacy technician is completing a new patient profile. Which of the following information should the technician record from the patient's insurance card?

Recording the group number from a patient's insurance card is essential because it helps the pharmacy and healthcare providers identify the specific plan under which the patient is covered. The group number typically corresponds to a particular employer or organization offering the health insurance plan, which aids in the claims process and ensures that the correct benefits and coverage apply to the patient's prescriptions.

This information is crucial for billing and communication with the insurance provider. It allows the pharmacy technician to verify the patient’s eligibility for coverage, obtain authorizations if needed, and ensures that the right copay or coinsurance amount is collected at the time of service. Having the group number also facilitates any necessary communication between the pharmacy and the insurance company regarding coverage or benefit inquiries.

The other pieces of information are also important, but they serve different purposes. The policy number uniquely identifies the individual's insurance coverage, the patient’s full address is pertinent for patient identification and contact, and the insurance premium amount relates to the cost of coverage rather than day-to-day pharmacy operations. While all these details are necessary for comprehensive patient profiles and billing, the group number directly impacts the processing of prescriptions and claims in the pharmacy setting, making it a priority on the insurance card.