What action should a pharmacy technician take when receiving a delivery of noncontrolled substances?

When receiving a delivery of noncontrolled substances, reconciling the shipment invoice is the critical action a pharmacy technician should take. This process involves verifying that the items received are consistent with what is listed on the invoice. By checking the quantities and types of medications against the invoice, the technician ensures that there are no discrepancies or errors in the shipment. This step helps to maintain accurate inventory records and prevent potential issues such as shortages or overages, which can impact patient care and pharmacy operations.

Additionally, this action serves as a record-keeping practice that supports compliance with pharmacy regulations and policies. If any discrepancies are found, they can be addressed immediately with the supplier, ensuring that the pharmacy receives what it needs to operate efficiently. Following this protocol also contributes to the overall safety and reliability of the medications provided to patients.