What action should a pharmacy technician take if a patient is allergic to penicillin?

The recommended action for a pharmacy technician when a patient is allergic to penicillin is to consult with the pharmacist before dispensing any medications. This is crucial because a pharmacist has the expertise to evaluate the patient's profile, including allergies, and can determine if the prescribed medication is safe for the patient. This ensures that any potential allergy-related adverse reactions are avoided and that the patient receives appropriate alternatives if needed.

Involving the pharmacist not only helps in confirming the appropriateness of the prescribed medication but also allows for a comprehensive review of the patient's entire medication regimen. This team-based approach enhances patient safety and care quality. Additionally, the pharmacist can provide further guidance on how to document the allergy prominently in the patient's records and inform the prescriber if alternative treatments are necessary.